Leveraging E-Governance To Propel India’s Education Sector

Indian_school_children_at_HnahthialAs a digitally empowered nation, India has in place a robust e-governance model encompassing key sectors of the nation’s progress. One such sector is Education, which remains an important pillar shaping India’s social and economic growth.

With significant growth having occurred in recent years in terms of the number of schools and colleges across the country, new challenges are now confronting the various Indian educational bodies such as the UGC, the AICTE, among others. These bodies are responsible for maintaining the quality of education across the country. E-governance is emerging as an important tool for these bodies to administer and conduct the affairs of the growing number of institutions in India.

Maintaining quality through multi-channel delivery

The broad objective of e-governance is to ensure quality, affordability and easy accessibility of education to people across the country. E-governance helps the government as well as the citizens to provide better quality services, while enabling them to ensure a multi-channel service delivery system, which combines the power of television, email, mobile phones, and others.

Ensuring accountability

In addition to widening the delivery system, e-governance in education makes all stakeholders – teachers, school managements, parents, and children and government organizations (CBSE, State education boards, and so on) – accountable for the content and quality of education. Accountability of all the stakeholders is important to ensuring that they are integrated into the education system.

Strengthening the monitoring mechanism

Technology plays a critical role in facilitating access to information. Implementing e-governance enables authorities to monitor educational standards. It also enables evaluation of teachers as well as students over a period of time.

One way of doing this is to secure feedback for faculty, parents, students, followed by timely corrective measures. In this way, e-governance helps create an additional mechanism to check the level of performance of students as well teachers.

Further, the system under e-governance equips the various authorities to send SMSs or email messages to parents regarding their child’s absence from school, thus helping parents become involved in ensuring good governance.

Expediting and streamlining the systems

E-governance leads to better efficiencies in the system and reduces needless duplication. It helps authorities prepare reports more expeditiously and easily. Payment of fees and submission of applications becomes easier and instant, thus eliminating the need for cumbersome queues.

Further, e-governance helps teachers, students, school managements, parents and administrative staff remain connected with each other. This leads to better efficiencies in delivering services through faster communication methods. Regardless of the location of the recipient, and physical wellness, e-governance thus helps bring all stakeholders on the same platform.


Mobile phones and the Internet have already led to a transformation in many key sectors of the Indian economy. It’s time now for the Education sector to get the benefits of e-governance. Leveraging e-governance to the maximum would not only make education easily accessible to all but would also make the education system in the country more efficient and participatory.